Backed by the full faith and credit of the United States Government
What type of accounts do you offer?
We offer a variety of accounts, including personal and business checking, savings, and specialized options to fit your lifestyle and goals.
What documents do I need to open an account?
Typically, you’ll need a government-issued ID, proof of your current address, and your social security number. Our team can guide you through the process to make it as smooth as possible.
How do I report a lost or stolen card?
If your card is lost or stolen, please contact us immediately to secure your account. You can reach us during business hours at (606)474-2000 or (800)472-3272 after hours. You can also use our app to lock your card temporarily.
How do I set up direct deposit?
Setting up direct deposit is easy! Simply provide your employer with our bank’s routing number and your account number or contact us if you need assistance.
How do I apply for a loan?
Applying for a loan is simple! You can start the process online, visit any of our locations, or speak with one of our loan officers for assistance.
Do you offer mobile and online banking?
Yes! We offer a full suite of digital banking tools to help you manage your accounts, pay bills, and transfer funds from anywhere.
What are your branch hours and locations?
Our business hours vary by location. Check our [branch locator] for details on the branch nearest you.
What fees are associated with my account?
We’re committed to transparency with our fees. Depending on your type of account, there could be a monthly or balance-determined service charge. Contact us to discuss any specific account charges or if you have specific questions.
